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Re: Game kicks me out - “The EA Servers are unable to process your request

Requirements:

You are unable to access Ultimate Team but can access all other online game modes. And you currently have no ban history on your EA account. 

Problem:

I began this morning October 6th, 2023 unable to enter the Ultimate Team game mode. The error message was (Unable to access the server. Please Try Again Later.) I was on the phone with Microsoft for an hour and went through the power cycling troubleshooting and network troubleshooting they confirmed the issue is on EAs end. So after contacting EA via chat they reported it as a bug, and they said they'd get back to me in an unspecified amount of time.  Well great! As you can guess it,  they were no help. Luckily. I later found the solution below myself. 

Solution:

Uninstall Madden NFL 24 from your console and wait the arduous amount of time that it takes to reinstall it. That's it! This will give you back access to Ultimate Team. The devs made a bug where the game itself can be corrupted keeping you out of Ultimate Team. This is the fix. 

1 Reply

  • purpleswag24's avatar
    purpleswag24
    2 years ago

    Please hit the Me Too Button if you've encountered this problem to draw awareness to this case problem. 

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