EA SPORTS FC™ TeamAccepted as a solution for visibility
Hey everyone,
We understand your frustration about seeing the pyrotechnics locked in Ultimate Team since October. We have already reported this to our Team, and this issue is currently under investigation.
We didn't jump in before since we had no updates, but we will keep you updated as soon as we have more information.
LeonSK
Your team should investigate this problem for fc25, cuz we no longer play this game
Since oct but AT LEAST they saw it lol ffs EA!
I was wondering, this could be a problem related to the VIP area maybe. I dont have so, maybe this could be the problem. Once you unlock tha VIP you unlock the pyro. I can be wrong ofc.
"Currently under investigation since October"
I hope they're working for free at this rate!
I submitted a ticket for it today.
If they don't fix it, I will not be buying FC25. To not fix such an important visual effect for 8 months and counting is abysmal. If EA doesn't care about bothering to fix something this important to immersion, I won't care when I don't buy FC25.
The reason it's locked is because if you have any pyro behind the goals it appears in the middle of the pitch. This has happened for years. So rather than fix the issue they just locked the goal pyro so you cant apply it, thus it wont appear on the pitch.
They're learning from codemasters, apply tape and hold the broken game together rather than recode it and fix the issue properly.
This is what I got just today... A REDIRECT to this topic instead of a fix.
I WILL NOT BY BUYING FC25.
Thank you for contacting EA Help. My name is Krishna and I would assist you today.
After reviewing your case, I came to know that you are unable to unlock the Pyrotechnics in FUT. Please don't worry, I will do my best to help you with the issue.
We understand your frustration about seeing the pyrotechnics locked in Ultimate Team since October. We have already reported this to our Team, and this issue is currently under investigation.
We didn't jump in before since we had no updates, but we will keep you updated as soon as we have more information.
For more information please go throgh the given below link :
https://answers.ea.com/t5/Ultimate-Team/Goal-Pyrotechnics-Locked/m-p/13661824
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know. You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Thank you once again for contacting EA help.
Still need help? You can reach us on help.ea.com.
Krishna K.
EA Help
The game has now been out for over 8 months. One of the main reasons my son likes to play this game is because he loves customising the stadium, especially the goal pyrotechnics. We'd hoped the issue would've been sorted by now and i've complained to EA before and still nothing in the updates. My son will no longer play the game as he gets upset that he cannot make the stadium his own and as a multi billion dollar company, a simple fix has not been sorted so will no longer purchase any EA games in the future.
@jonas2173 wrote:
@EA_LeonSKHOW can something be under investigation since october?
7 months and cant fix it?????
It’s ea so it makes sense. All they do is break rules and try and make the most amount of money. Sad tbh
