Forum Discussion

Community Manager

Re: Hacked account and web app ban

Check the following link for info on securing your account:

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

airpacpac
2 years ago
I had all your recommended actions in order to secure my account back then, including 2 steps auth. Yet, my account still got banned so it must have been an inside job.