Community Manager

Re: I've lost My Ultimate team

Did you happen to unlink your account? If so, that will cause everything to be lost. To get it back, you would need to relink the same account. If all you did was update the email address, you should be fine. Are you also sure you're logging into the right account?

If that doesn't help, try contacting an advisor. They should be able to help with this. To get in touch with one, please follow the instructions here. Thanks!

2 Replies

never_be_ihor
1 year ago
Hi @EA_Aljo

thanks for the reply!

Yes, you are right. But I can't relink it until December now.

It was my brother's email before, then I took PS from him, and played with his email, then I wanted to get the Youtube pack in FC24, so I relinked it with my email. So finally I got this pack, but what was the price for it... ☹️
EA_Aljo
Community Manager
1 year ago
@never_be_ihor

You're very welcome! As I mentioned in my previous response, you can also contact an advisor to see if they can assist with this. Thanks!