Forum Discussion
5 Replies
- sanket_3601 year agoHero+@MrRiingo Have you ever received any twitch linking rewards before? If not then you probably need unlink EA and Twitch account and link it again. Make sure you are using correct accounts of EA and Twitch.
If you have received before and not this time then try approaching EA help on this. @MrRiingo I've reached out to support 3 times, and at this point I wouldn't expect to get missing rewards. Each support agent has a different excuse, and the most recent support agent told me I didn't meet the watch time requirements. Mind you I provided a screenshot that showed I met all the requirements on twitch, and that I had redeemed them. Pathetic excuse for a company....
@sanket_360 yep, I used it for Twitch Prime rewards alot, and other drops previously..
If I unlink and link again do you think there's a potential it could work? I've also already contacted EA too..
- @M0ntii Yep, just seems they don't care at all...
- sanket_3601 year agoHero+@MrRiingo I used to have this problem in past FIFAs. so I unlink and link it again. After that, I never faced twitch EA drop issue again.
Make sure, you are linking correct account to each other on Twitch as well as on EA. Either end incorrect linking can cause this kind of issue.
On twitch account = Twitch > Settings > Connections > Electronic Arts
On EA account = EA account > Connections > Twitch (link)