Re: Pack luck and connection

Hi there, @AlbinJR10 

Everyone has the same chances at the same items. It would be best to check the pack probabilities in the store to help set your expectations better.

As far as the connection issue goes, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!