Re: Receiving only 1 point after winning the match in Champions finals

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number Nvidia 1660 Ti
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 23/07/2024
What time did you see the bug? (HH:MM AM/PM) 9PM
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? So I restarted my game, and saw there was an update. So I updated EA FC 24, and then I played champs.
What happens when the bug occurs? I receive +1 point for a win in FUT CHAMPS.
What should be happening instead? I should be receiving +4 points for a win

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I went 16-4 in champs however I only received RANK IV rewards, when I should have rank III rewards. This happened because two of my wins gave me +1 point each when they should have given 4 points each. PLS GIVE COMPENSATION