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SaddestMangoe's avatar
SaddestMangoe
Seasoned Newcomer
8 months ago

Supercharge Pack not showing up

Redeemed the EA Play supercharge pack, and yet it hasn’t showed up in game. I see this is a recurring issue in previous titles so if this could get fixed this would be great 
EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
8 months ago

Hello @SaddestMangoe,

Sorry to hear this pack still hasn't showed up for you.

If you still don't see it, what platform are you playing on ?

There might be some steps to take to make sure it shows in-game.

  • mzaqwe's avatar
    mzaqwe
    8 months ago
    @EA_Hux Is it going to be in my saved packs or will it be in the store
    • EA_Hux's avatar
      EA_Hux
      Icon for Community Manager rankCommunity Manager
      8 months ago
      When you claim it on Xbox, make sure you click on Redeem code on the EA Play Perk, that should enter the code for you automatically then click "send".
      I personally was able to get the pack.

      Can you also check on the Web app just in case as well ?
      • Junkwoodie's avatar
        Junkwoodie
        8 months ago
        @EA_Hux I did that but nothing happend. It's the same sh...t than last year.
    • EA_Hux's avatar
      EA_Hux
      Icon for Community Manager rankCommunity Manager
      8 months ago
      @mzaqwe, The pack should show in "My Packs" in the Store.
      • jono2256's avatar
        jono2256
        8 months ago
        @EA_Hux Hi, I also have the same issue, I redeemed the code through my perks on xbox, but the pack hasn't appeared in the UT Store on FC 24??

        I have EA play through my xbox game pass ultimate subscription and am playing on xbox series S console, please help.

        Regards
        Jono
  • deano25280's avatar
    deano25280
    8 months ago

    My supercharger pack is not showing up is there any chance od any help 

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