Ultimate team compensation Please EA
I preordered the ultimate edition last week friday, Since then i am yet to properly connect to the Ultimate team game mode. I thought this would have been resolved by now. Its been 5 days already and...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Vncokai
What is happening when you try to connect to Ultimate Team? Also, as a test, can you try switching your connection to use a mobile hotspot and let me know if that connects?
Hi @EA_Aljo When i try to connect it says unable to connect, sometimes it connects via LAN connection and WIFI but then immediately freezes and kicks me out. I have reset my router, clean the cache on PS5 but still nothing. It does connect on mobile hotspot but the connection is so bad its basically unplayable. Ive never had this issue with any other game
- EA_Aljo
If it's always connecting through a mobile hotspot and sometimes connecting through your home network, that's an issue with your equipment or ISP. It would be best to contact their support for assistance.
If thats the case then shouldnt the other online games also have the same problem? Because i can connect to clubs etc perfectly fine
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