Ultimate Team Connection issue
I’m experiencing an issue with connecting to Ultimate Team over the past five days. It never happened to me before, unless it was a general issue with the servers. I have a high speed fiber optic int...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @T1H1EONE
It sounds like this could be connection related. We should go through some troubleshooting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
This is my connection screenshot. I’m not sure where to find the match history.
Got it . This is the match history
These are all disconnected games mid-game.
- EA_Aljo
Thank you. I'm not seeing any issues with your connection. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
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