Forum Discussion

tesanovic_14

2 years ago

Ultimate Team not working?

Am I the only one who can not play any mode in UT right now? It keeps sending me to the Main Menu.

sanket_360

Hero+

2 years ago

@tesanovic_14 Are you getting any error when game sends you to main menu? Please attach screenshot if possible.

Please add more details like which platform you are playing? how you are connecting your internet? using wifi or wired? etc.

pp_23_23
Rising Rookie
2 years ago
@sanket_360 I can't get in to ultimate team either, the issue for my is specific to one account, because i have others and i can get in fine.
I already contacted EA help live chat, they said i don't have any suspension or ban, i can't understand why i can't get in

I'm on PS5, i have ports forwarded, i have changed the DNS, i have cleared the Ps cache, i have restored licenses, everything that i could do on my end i did.

I just don't understand why i can't get in to that particular account, can anybody help?
- sanket_360
  Hero+
  2 years ago
  @pp_23_23 what error you are getting? are you able to login into ultimate team using web app or companion app?
  
  how are you connecting Internet to PS5? using wifi or LAN cable?
  - pp_23_23
    Rising Rookie
    2 years ago
    @sanket_360It says there's high volume of traffic, but that only happens on one of the accounts, the others work fine, on the same PS5 and Network.
    I'm using LAN cable
    I was using web app before, but since this happened, it says i need to login on console before using webapp again