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@sanket_360 wrote:@pp_23_23Can you please give me exact error on PS5? also attach screenshot.
I am assuming you are using same account for PS4 and PS5 login... right?
Yeah same account on PS4 and PS5 login.
Attached there's two errors one is on Ultimate team entry, and the other Volta.
This only happens on "Account A" on PS5 version, on PS4 version i can get in fine into ultimate team and volta. All other accounts i can get in fine on PS5 version
H @pp_23_23, I can see that after many steps, you still have trouble accessing Ultimate Team, only with the PS5 version.
You've been able to access the PS4 Version because you received a verification code to confirm your identity.
Try to follow those steps and let us know if you can finally access Ultimate Team from your FC 24 PS5 Version:
- Logout from Ultimate Team;
- Restart your console;
- Go to ea.com and choose Sign In (profile picture on the top right corner).
- Choose your console's login option.
- Follow the instructions and link your console and EA accounts if prompted.
- Launch FC 24 (PS5 Version)
- 2 years ago@EA_LeonSK Ok, i did the steps as suggested, but when i tried to get in on PS5 version it showed the same error as before
- 2 years ago@EA_LeonSK @sanket_360 any more ideas?
- sanket_3602 years agoHero+@pp_23_23 Did you try to give some cooling period (e.g. don't login for 24hrs straight)? That's the last option I can think at this moment buddy.
Go through this thread again and see any point you missed out while checking. (e.g. resetting your internet connection settings on PS5)
If not then create new case with support i.e. EA help. Only they can check if something wrong with your account.
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