Unable to play division rivals, cannot go beyond kit selection screen.PS4, India

Anirudh65
New Novice
2 years ago
Bought the game last week and I'm facing the issue ever since, tried reinstalling the game, made a whole new squad but the issue persists .
No issue with squad battles , in friendlies I face the same issue but I do find a match after 5/6 searches , but in rivals I couldn't find a match for an hour today with the game giving me the same error.
Anirudh65
New Novice
2 years ago
@sanket_360

Bought the game last week and I'm facing the issue ever since, tried reinstalling the game, made a whole new squad but the issue persists .

No issue with squad battles , in friendlies I face the same issue but I do find a match after 5/6 searches , but in rivals I couldn't find a match for an hour today with the game giving me the same error.
- sanket_360
  Hero+
  2 years ago
  @Anirudh65Squad battle is offline mode where rivals/champs is online mode.
  
  try below options and see if this works for you
  1. Check if you have active PSN or not.
  2. Make sure you are using LAN cable for Internet connection.
  3. Also, try disabling cross play (until your issue gets sorted)
  4. Make sure Approximate Location Matchmaking is ON.
  - Anirudh65
    New Novice
    2 years ago
    @sanket_360
    1) PSN is active
    2) Connected using LAN already
    3) I've disabled both cross play and Approximate Location
    Matchmaking already
    
    The error pops up mostly at the 20 second mark on the counter

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