Forum Discussion

Anirudh65's avatar
Anirudh65
New Novice
2 years ago

Unable to play division rivals, cannot go beyond kit selection screen.PS4, India

Cannot match anyone always get the error "your opponent has left the match", seen multiple threads without any solution, so frustrating to buy a game and unable to play it. Console : ps4 Region : I...
sanket_360's avatar
sanket_360
Hero+
2 years ago

@Anirudh65Squad battle is offline mode where rivals/champs is online mode.

try below options and see if this works for you
1. Check if you have active PSN or not.
2. Make sure you are using LAN cable for Internet connection.
3. Also, try disabling cross play (until your issue gets sorted)
4. Make sure Approximate Location Matchmaking is ON.

Anirudh65's avatar
Anirudh65
New Novice
2 years ago
@sanket_360
1) PSN is active
2) Connected using LAN already
3) I've disabled both cross play and Approximate Location
Matchmaking already


The error pops up mostly at the 20 second mark on the counter
  • sanket_360's avatar
    sanket_360
    Hero+
    2 years ago
    @Anirudh65 If you are new user and in low division there might be chance of less users available at this time. May be give a try later in the evening/night.

    You never get into rivals game? or this issue happens all the time since you bought this game?
    • Anirudh65's avatar
      Anirudh65
      New Novice
      2 years ago
      @sanket_360 I found a match in friendlies in first try just now , but I haven't found one in rivals for almost 2 hrs now , it's something with just rivals .

      I'm having the error show up more and more in the past couple of days , yesterday I was finding 1-2 division rival games after and hour or more of searching , today I can't find one even after searching an hour in Rivals
      • sanket_360's avatar
        sanket_360
        Hero+
        2 years ago
        @Anirudh65 When you start, you will be in div 10 and 9, I think there is a high chance of having less users at this time.

        I would suggest couple of things-
        1. Try during evening or night and see if this improves.
        2. Enable cross play and disable approximate location, so that it will try to search opponent from different regions and different platforms.

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