2 years ago
Unclaimed Season rewards
My season reward auto claimed the last item, was a choice of 3 and didn’t claim the reward I wanted. Is this someone I can resolve?
- 2 years ago
Marked as a solution for visibility
Hey all,
we need further info to better understand the issue and the unclaimed content; please share the following information:
- Platform:
- Account:
- Level and reward unclaimed:
- When did you reach that level: (approx. date)
- Date/Time of your first login in the new season: (example: 25/01/2024 9:20 AM GMT +1)*
- Screenshots
Thank you
LeonSK
*UPDATE: Thank you for your reports; we appreciate your collaboration. We added a new line that may help our Team complete the investigation.
Please also provide the timestamp of your first login in the new season. (HH: MM and Time Zone)
The new season started the 25/01/2024 at 8:00 AM UTC