Community ManagerHello, @DogDadAF
Thanks for reaching out. It sounds like you're frequently disconnecting from matches. I'd be happy to go through some connection troubleshooting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
I am not sure how what you need when you say match history. How do i get you a screenshot of that when it already happened?
here’s the screenshot of the connection
@DogDadAFyou can take match history screenshot from here (left hand side menu, just below your connection score)-
@sanket_360 thanks so much
Community Manager
@DogDadAF wrote:
I am not sure how what you need when you say match history. How do i get you a screenshot of that when it already happened?
here’s the screenshot of the connection
Wireless is the issue here. Can you move close enough to use a wire or is your router too far away?
@EA_Aljo your game is the issue. I was also referring to when the game gets disconnected from the opponents side during weekend league and I still lose the match.
Mate I have the same problem every time i play this game its so much laggy and slowed its just horrible i dont know what to do with it its unplayable
