Eligible player cannot be used for the Backline Booster -Juan Iglesias Chain Evo

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? xSpiDy l 7 l
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/16/2024
What time did you see the bug? (HH:MM AM/PM) 04:30
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I teu evo this player when i try choose backlinebooster give this bug
What happens when the bug occurs? Nothing just i cant evo the player
What should be happening instead? I Don knko

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When i try finish player evo give me bugs can conect ea servers all the time the player is Iglesias 

I cannot chain evolve my Jacobo Card

Gamertag : ArbiterWalrus

Platform : Pc (Steam)

Summary of Issue: I am trying to chain evolve my Jacobo card into La Roja and am unable to place him in it, error saying connection to EA servers was lost.

Name of the player  item that is causing the issue: Jacobo Gonzalez Rodriganez

Recent Timestamp (Date, Time, Timezone): 1:52 Pm (EST) Oct, 17, 2024

Screenshot of the error : attached file

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? braders_goal
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 17/10/2024
What time did you see the bug? (HH:MM AM/PM) 8pm
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I used Juan Iglesias in the we play possession and la roja evolutions, and when I tried to put him into the back line booster evolution an error message occurs.
What happens when the bug occurs? A message saying “there was a problem connecting to the football ultimate team serves. Please try again later” even tho I do not get kicked out ou UT and my Internet is still connected, I am unable to evolve my player.
What should be happening instead? The player should be put into the evolution as normal

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Why are evos so bugged 

Exact same thing happened to me. Please let us know what is happening with this EA

I am trying to chain my Juan Iglesias evolution and when trying to put him in the backline booster evolution it comes up with ‘you have lost connection to the ea servers’. He is an eligible card for the evolution and I have already spent a lot of time completing him and wish to finish the full evolution which expires in 14 days so SORT IT OUT. I know other people are having the same problem - EA planning on fixing this bug? Or have I just wasted my time.

*snip* I have the same problem with the Backline Booster development. When I put Juan Iglesias, I cannot put him, and when I put another player, I can put any other player. I hope to solve it as soon as possible before the development time ends.

(CM: Edited to remove additional language. Please only post in the language of the board per rule.)

• Gamertag: MalinJC
• Platform: Xbox / EA companion app
• Summary of Issue: Trying to chain Evo my player Juan Iglesias. Put him into we play possession and la Roma but now can’t use him in back line booster despite him being eligible.
• Name of the player  item that is causing the issue: Juan Iglesias (but all players are)
• Recent Timestamp (Date, Time, Timezone): 20th October, 10pm
• Screenshot of the error: images attached below 

This has been an ongoing issue in the community and seems completely unacceptable by your standards. This is one of the best mechanics in the game and half of the time it doesn’t even work as intended.

My email is [edit: email address removed] - please can someone reach out to me if they can fix this, I can’t believe there isn’t a way to speak to a human about issues already

Same with the cannon evo for Andrés Garcia. Paid 5000 coins for him, completed 3 evos before and now I can't get the final evo.
And THE CANNON expires tomorrow, so it's even worse