Hi, I have the same problem and it happens about 90% of the time across all game modes. I also get the store error when all i see is a grey box and the game freezes. DX Diag is attached and note that the error with the motherboard GFX card is that i have it disabled to STOP games getting confused. All drivers (inc BIOS) are updated to my knowledge.
Community Manager
@Shotgunj100 wrote:
Hi, I have the same problem and it happens about 90% of the time across all game modes. I also get the store error when all i see is a grey box and the game freezes.
@Shotgunj100
What you're experiencing sounds like the store issue the FC team is investigating.
Do you recall what you were doing at the end of the games when it's loading back to the lobby? Were you in a penalty shootout?
Community Manager
@Shotgunj100 wrote:
@EA_Blueberry Hi, the store error is random and has occured after accessing from season objectives and from direct access (including accessing directly from restarting the game and no other section of the game). FYI the loading screen issue happens after Rivals, Squad and Rush games. There is no specific scenario other than it is the end of a game and its trying to go back to the menus. TBH the loading screen is the main issue as that pretty much makes the game unplayable as i can access rewards from the app/wed if needed. Is that being looked at? Seems to be across platforms aswell.
@Oslcar @Shotgunj100
Here are threads I can confirm we've passed along to the team to take a look at. If we can continue to get information from our fans here it can help give us a better understanding of what could be causing it. Thank you both for reaching out and hanging in there. If anyone in this thread comes across any workarounds or information they find helpful we encourage to share what they can while we continue t pass along reports.
Community Manager
@Oslcar wrote:
@EA_Blueberry back here with some fresh news. Apparently it can be crossplay issue in league lobby in Pro Clubs. I was connecting to drop-ins before trying to access league lobby and probably it was matching me with consoles players. Now I joined my friends who play on PC (11 people lobby) and no issues. 3 games and I successfully joined lobby 3 times. Hope it will help you guys resolve this issue because I'm not here to complain about the game. Just wanna help the community understand what's going on and help you guys understand the issue. Cheers.
@Oslcar
Legend.
Can anyone else confirm similar results?
Community ManagerHey all, if still seeing issues can you grab us the following:
@EA_Darko posting video as well. We played Pro Clubs play off match (crossplay lobby of 11 players) and this is how it looks when I try to join the lobby.
Here's the capture as I couldn't attach the file to my message: https://file.io/drA6CLrDwBb9
Please help fix this at EA, i have to restart after every clubs games as next match takes me to a forever loading screen,
yes fix it ASAP..
heres the image
Gamertag: DaniloZed
Platform: PC (EA app)
Summary of Issue: When the first pro club match I play ends, it then loads forever and doesn't allow you to do anything. The same thing happens when my friends invite to the rush lobby, it doesn't connect.
Potential Repro Steps: Reinstalled system, updated all drivers, make rules in firewall to bypass fc25 and ea anticheat
Recent Timestamp (Date, Time, Timezone): Every time I play since I purchased it, it happens.
Video or Image of issue:
Hello i have the same problem.
but i recognize some different.
If i go to club modus and play a game. If i press resume to get to the seccond game i got stuck at loading screen.
if i press exit to leave to club menu, its work. I can then use all thinks. But if i try to go enter the next game session to start game two, i got stuck at the loading screen again.
every match i have to close and restart the game.
I played Crossplay if this is important.
Day 13.. Still the same.. 😢😢
me too, have to restart the whole game then I can join the lobby every time. again and again
Its happening to me on PS5 as well...
Need to close the game and open again to be able to play another match with my friends
it fixed.. thanks for listining us ea..
today it came back again.. come on ea ☹️
It's not fixed, we can't join anymore lobbies with cross play players
This happening to me still (PS5), every single time I play a pro clubs match
Even with the new update this is still happening, but every other game mode but clubs is haunted by this annoying bug
