Forum Discussion

NoBaddaChat's avatar
NoBaddaChat
Seasoned Novice
4 days ago

Server keeps disconnecting right after match ends

I keep getting kicked out of the server right after the match ends and I’m able to advance. Yesterday that happened during on a champs final match I won and it was registered as a forfeit. I got the worst rewards because of that one loss, I had 9 wins and that would’ve won the whole objective group. And today it keeps happening right after I do SBCs or finish a match. This is so frustrating EA. What is this? How am I gonna reorder when your current game doing this? So many server crashes!!! 

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there. If you're disconnecting every time a match ends, most likely you hit the security limits. More details on that are int he video here.

  • NoBaddaChat's avatar
    NoBaddaChat
    Seasoned Novice
    3 days ago

    It’s not every time a match ends, it happened twice in two days. And I doubt I played too many games, I play an average of 10-15 matches a day. I do do a lot of the SBC, but never to the limit. I haven’t been banned before. Not sure why it would start during a champs final match. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    We can go through some troubleshooting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

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