Forum Discussion
1 year ago
Hi I’ve received a beta code for the wrong console! I have a Xbox series X I’ve been asked to post in here to see if I can get a code for the correct console?
stephenmc64
1 year agoNew Vanguard
@kyleramseyy Make sure that you have ticked your preferred console on email preferences tab. Once you have done this you have to wait. The issue is being looked into and hopefully will be resolved shortly.
- 1 year ago
Yeah I have it’s been changed to Xbox series X. Will I receive a new email with a code for my correct console?
- 1 year ago@stephenmc64 Will I receive the new code in a email?
- stephenmc641 year agoNew Vanguard@kyleramseyy This has happen in the pass when EA have given out the incorrect codes for the wrong platforms even when people have set their preferred platforms. It seems like this is the case again. So to answer this, yes EA will resolve this issue. However I do not know when but hopefully soon.
I hope this helps!- 1 year ago@stephenmc64 Thank you appreciate it. I’ll just delete the original email with the PS5 code as it’s no good! What happens if a don’t receive a email is there anyway to contact anyone else