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alchdom's avatar
5 months ago
Solved

Banned for 'Coin Distribution' - Experiences

Hey you all!

I bet this topic sounds familiar to you as I have read through a lot of posts over the last couple of days to understand EA.

Has anyone else received a ban on EA FC 25 for the exact same reason? 

To add some context: I made about 60 000 coins by trading some players and selling them way higher than their actual price. A few hours later, I received an e-mail stating this:

We noticed that your EA SPORTS FC™ Account has been involved with Coin distribution, which breaks our rules.

I did not receive a ban for just the transfer market but this:

Your account will not have online access to any past, current, or future EA SPORTS FC™ and/or EA SPORTS FIFA titles.

Has anyone else made the experience? I did not receive a prior warning, or coin wipe, but straight up got a ban in the face for such a small amount...

Before I get all the "You have to contact ToS" responses: I did that and already got an answer. I will not be unbanned but appealed this decision again.

In their e-mail, where they told me about the decision, they mentioned they would look for players selling their club players for way higher than the usual price. Isn't this what the game is all about? Making profit to build a new and even better team?

I am just here to ask if anyone made the same experience with maybe even a much higher coin amount and if they contacted the support team + actually got unbanned?

19 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Just because you have no previous bans @RREkisteri does not mean that your first won't be severe. 


    Breaches of the EA TOS are dealt with based on severity and some can result in an instant and total ban.


    Darko 

  • Well it seems that im not alone. I was selling silver players too because of the mixed league sbcs and ive got the same ban and same message.

    Its ridiculous, they wont even show me any proof or example of me being involved in coin distribution. I wrote couple of appeals and they final respons was:

    _____________________________________________________

    Hello,

    We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.

    Please do not expect further responses on this matter.

    _____________________________________________________

    So now im stuck without UT and lost my money I spent on Ultimate Edition.

    They probably just use some poor algorithm  and wont even chceck it by themselves. Stuck your "all investigations possible" up your... EA.

  • How fast did they response to you?

    I made the dispute on Saturday and am still waiting.

  • @kr4wcu99 Sorry to hear that… Try requesting a Data Subject Access Request which should reveal more data. If you think they made a mistake, there are always ways to get something from EA in a different way.
  • @EA_Darko Hey I was just banned for coin distribution and I don’t understand why, I’ve sent a email yesterday and I would like to get unbanned as soon as possible because I couldn’t even qualify for champions this weekend due to this ban, I’ve never gone against the TOS in the years I’ve had this account, please get back to me as soon as possible
  • Brother, this morning I finally took the time to do some trading on the FUT market, buying fodder ranging from 83's-87's and flipping them for a small profit (500-1000coins ea). My main flips were x5 Osimhen aswell as Curtis Jones IF, Guendouzi IF and Gold Pacqueta for the Jude evo. Thought all was well made a few K lost a few K but overall enjoyed the trading experience.

    Woke up to an email stating the exact same thing. "Account Banned for being Involved with Coin Distribuition.

    I didnt realise investing and flipping cards = Coin Distribution???. Ive already made a case appealing it aswell as a seperate case requesting a Data Subject Access Request (DSAR).

    They responded a few hours later stating that they were already investigating it and as such closed the other multiple cases that I had opened relating to this ban, one of which being the DSAR request. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey all, going to go ahead and close this now as it's going off topic and needs moderation on a regular basis.


    If there is a ban on your account please use the steps in the accepted solution above to appeal with our TOS team.

    Darko 

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