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Sehlsea's avatar
Sehlsea
Seasoned Newcomer
9 months ago

Banned

Hello EA Support,

 

I was shocked to find that my EA FC 25 account has been banned without any warning or clear explanation. I have never used cheats, third-party software, or engaged in any unfair gameplay. I always follow EA’s rules and terms of service.

 

This must be a mistake, and I kindly request a manual review of my case. Please let me know the exact reason for this ban, as I have done nothing wrong.

7 Replies

  • Same here, tried chat 2 times and forum post. they all say go send email and wait 10 days pretty much

  • KingXitus's avatar
    KingXitus
    Seasoned Scout
    9 months ago

    same ! i got banned for cheating did nothing this is hillarious 10 years old account tons of money in it banned for no reason

  • MadGoose98's avatar
    MadGoose98
    Rising Newcomer
    9 months ago

    Same here all I did was make a new rtg a few days ago played the cup and rivals then banned didn’t do anything wrong ea said to me today I breached tos but that wasn’t possible as all I did was play the cup and rivals, didn’t know just playing the game is tos yet hackers and paletool users get a free pass

  • Idk if it's related but I just got banned from battlefield for no reason, they denied the appeal and I still have no idea why I was banned in the first place. Never giving EA another cent, cant even get a response from a human and im apparently banned for life after 15 years of buying and playing their games. 

  • ionut_girla's avatar
    ionut_girla
    Rising Rookie
    9 months ago

    if you didn't cheat, and don't get a reason for the ban i would suggest you going legal way. In many countries there are customer protection law which should protect you against this kind of things.

     

  • BoogityMcDuck's avatar
    BoogityMcDuck
    New Scout
    9 months ago

    EA has over 4000 complaints filed against them and is not better business bureau accredited but my assumption is that filing a complaint there will have the same result, and the only other option would be to file a lawsuit. 

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