Solved
Bought fc 24 points accidentally instead of fc 25 points
PLEASE HELP US EA! I bought fc 24 points accidentally and i already played fc25 so i just cant transfer my points anymore. A multibillionare company and you guys cant help us?!
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey all, understand that you may be frustrated but being kind takes nothing and people are much more likely to help you with an issue if you show a little niceness to people.
Darko
Darko
Hello @EA_Darko
Yesterday, I bought on the PS Store 5,900 FUT pts, but by mistake I did for EAFC 24 instead of 25.
For the record, I never bought EAFC24 (I'm sure you can check my purchase history).
Any chance you can refund me the money, or give me credit or transfer the points for me?
If we can take this offline, so I can share what email is associated to my account, as it is different from the one I am using to send this.
Many thanks
- EA_Darko
You can speak with our live support team @SamSera about this: https://help.ea.com/en/help-home/
No one else would be able to assist.
DarkoI’m in the same situation and I haven’t transfered FC24 points before
How do I get in touch with the live chat team?
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