Forum Discussion

2 years ago

Cant access the game !

Ive entered the code then says check downloads and nothing there went to enter code again to which it says already redeemed can anyone help

Gamingplays2674

2 years ago

@tombeckett95 If you're on xbox, go to your "Game Library" and it should be the one titled either "LoremIpsum25_XSX" or "LoremIpsum25_XB1" and the cover is just the EA badge.

EA_Barry
Community Manager
2 years ago
@tombeckett95

You should be able to find it in your PS5 Library, My Collection.

If you are on Xbox, go here (TY @dannickgear):

setting> account > payment & billing > order history

Thanks.
- seasiderbfc
  2 years ago
  we received a code, we redeemed it but no game and now code is showing as used? Any help?
zxcorpion1
2 years ago
Did it fix I have same issue
ryantullis
Rising Newcomer
2 years ago
@Gamingplays2674 This worked! had to scroll through my entire gaming library, kinda stupid it didn’t automatically show up and start the download but it was in my “library”