Forum Discussion

12 months ago

Cant see my pSN account under verified accounts in the security panel.

What to do? I have some problems when I enter any ea game on my playstation. I think it is because my playstation isn't linked in verified accounts but my PSN account is linked under the account sect...

EA_Lanna

Community Manager

12 months ago

Right @jona470s745, thanks for clearing that up and popping up those images.

From your images there are two consoles showing up under the Connected Accounts page for you. If one of those is the PSN you're using to play EA games online from, then it's definitely linked up to your EA account so I wouldn't worry about the Trusted Devices logs. My understanding is the Trusted Devices logs display the PC/Mac + Web browser logins for the EA account itself. I don't think your console activity is meant to show up there.

What are you seeing when you try to play FIFA from one of those PSN accounts shared in the images?

(CM: Edited to tweak sentence for better clarity)