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Andrea_20034's avatar
10 months ago
Solved

Change EA account

What happens to my progress on UT if I change the EA account associated to my Xbox account?

6 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey @Andrea_20034,

    If you unlink your Xbox from your EA account, you'll lose any progress you've made in Ultimate Team. If you look at our unlinking article:


    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.


  • I had a different problem.

    the ea account i used until yesterday on my Xbox, now results linked to another Xbox account, so i can’t connect to the server with my Xbox account.

    what can I do?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    10 months ago
    @Andrea_20034,

    An EA account can only ever be linked to one account in its lifetime. Are you sure that there isn't a second EA account your Xbox used to be linked to?
  • I’m not 100% sure, but the other EA account that i had seems like is non existent. When I try to use that email, EA asks me to create ah account

  • I tried to contact the operator by opening a form, but i can't chat with him, it gives an error



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