Forum Discussion

Bossman2kk's avatar
Bossman2kk
2 years ago

Code already redeemed

I recieved a code for PS5 and its says already reedemed.  Could you please help med with this asap... 
Bossman2kk's avatar
Bossman2kk
2 years ago

What can I do now? 

Its the right code and everything? 

Best regards 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@Bossman2kk 

Are you in North America or the UK? Also, was the code sent to you or did you get it from someone else?

Unfortunately, there's nothing else we can do if your code is invalid and the self help tool doesn't generate a new one.

  • hjmnjuik's avatar
    hjmnjuik
    2 years ago

    I am from the UK. I dont know what to do now!! 

    Please fix the issue @EA_Aljo 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @hjmnjuik 


      Did you receive a code through email or was it given to you by someone else?

      • hjmnjuik's avatar
        hjmnjuik
        2 years ago

        I recieved the email code myself. 

        I therefor do not know what I need to do. 

        I have been in contact with live support for 3 days straight without any luck! 

        @EA_Aljo 

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