Connection Issues (UK ISP - BT / EE)

Hi,

I am UK-based and have EE WiFi (connected via LAN cable, EE is essentially the same ISP as BT) and it feels like I am playing on 200 m/s of lag every game. Recently, one of my games was showing as 200+ m/s of lag and it felt the exact same as games with 10-20 ping. If anyone else is connected to the WiFi and streaming anything at the same time, my game has huge stuttering issues with the ping increasing to 50 m/s every 30 seconds. The game is simply not enjoyable given the speed I am playing at. 

My requests:

1) I invite an FC25 game engineer to come test out my gameplay and see if it is playing as intended. (It isn't) 

2) Once you get a sense of how deep the issue is, please get in touch with BT / EE to fix this issue.