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Stewdinho83's avatar
Stewdinho83
Seasoned Adventurer
10 months ago

Customer service

So they closed ea help on Twitter some time ago. Apart from the forum is there a way to raise an issue that won’t just be moved by moderators? I’m fed up reporting an issue for them to move it to a thread that says “solved” even though it isn’t actually solved. It’s like they just shoving their head in the sand hoping if they ignore issues they will do away 

36 Replies

  • Stewdinho83's avatar
    Stewdinho83
    Seasoned Adventurer
    10 months ago

    Last ea comment on English one says issue fixed, hence the frustration of three weeks being ignored. Like I said one guy messages daily asking for update and is ignored!

  • Stewdinho83's avatar
    Stewdinho83
    Seasoned Adventurer
    10 months ago

    Saying we fixed it and then ignoring people saying actually you haven’t, and then ignoring people constantly isn’t a proper answer. 

    they said do xyz and we give you abc, I did my part, they haven’t. They may have given up trying, in which case they should say. Either way it’s unacceptable. It’s plainly pathetic that they are all too cowardly to step forward and admit to yet another thing  is wrong with this garbage game and the garbage studio ruining it.

    i could do a data subject access request and get all the data they hold on me, which would include players packed, sbcs done etc (friend did it last year so I know) and yet they can’t see it for themselves? They can send any pack to anyone at any time, fact they potentially won’t shows they just do not care about customers 

  • hab74n7d9q6a's avatar
    hab74n7d9q6a
    Seasoned Traveler
    10 months ago

    I have even been banned for this.

    They flatout refuse to look at it cause they fixed it.

    No they havent. I dont have any packs.

    But saying you dont see the players in my fc 24 team is sick.

    I start up fc 24 and see them rught away at cam and on the bench.

    But i did not finish them????

    To bad i couldnt  see the finished objective. Ss they remove them when the time is finished.

    But @EA_Darko how can this issue be resolved as there are clearly players missing rewards???

    Get to work for once and do something

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