connecting to ultimate is not possible at the moment

Are you still having an issue Abysswalker07​? 

Darko

I have the same issue right now 

Unfortunately yesEA_Darko​ i still have the problem and can’t play ultimate team

What platform are you playing on Abysswalker07​?

Testing here and not seeing any issues and also not seeing anything on the backend.

Darko

I play on ps5 but this problem happened after the false banned some players got on 29 July I appealed and the banned was lifted after this I no longer have access to ultimate team I don’t know why I always get this message connecting to ultimate team as not possible at the moment I tried everything I cleared the cache changed my password tried different dns and deleted the game did rebuild data on ps5 nothing fixed this issue I don’t know what I can do to be honest and I am afraid of pre ordering fc26 and this problem continues next year alsoEA_Darko​ I really appreciate your help and would really hope we can reach a solution to this nightmare and thanks have a nice day if you need any extra information I am happy to help 

What did our team say in the email about your ban being lifted Abysswalker07​?

Darko

EA_Darko​ after 7 working days from appealing on 29 of July I received this email and when I login to my penalty history I no longer see anything when I contacted the support they told me there might be some problem with the syncing after the banned was lifted 

EA_Darko​ so sir ? 

EA_Darko​