Hi,
I received my EAFC 25 Closed Beta but I have an issue.
My current console is the PS5 but I received a beta code for the PS4?
Can someone help with this as I am not sure where to contact? Thank you.
[Title edit for searchability - EA_Barry]
I got a xbox code even though i play on pc and i got a code for pc last year so im so confused on why its changed this year
EA SPORTS FC™ TeamHey all,
We want to clarify the situation since we're seeing many complaints from players who received the code related to a different platform or who can't access the Beta.
When you signed up for the Beta, you had to put a preference on the console; this is explained in our EA Help Article: What is a Closed Beta.
Unfortunately, we can't help you to get another code for a different platform. If you got instead the code for the correct platform but it is not working, follow the same article above for help.
Also, we want to remind you that this Beta is only accessible in the NA and UK regions. Please keep in mind that certain platforms, like the PlayStation region, lock content; if your EA account region is set to a country different from your actual location, your code will not work as it is tied to a different region.You can check the region settings for your EA account here.
I did I put Xbox series s/x on email preferences and was sent a PlayStation code
Why can't you guys be a decent company for once and admit your mistakes people don't have xbox and pc selected yet you still blame the people who play your game
so you think all these people put in the wrong platform when they signed up for the beta. Wow!
why this didn’t happen last year. its definitely ea mistake. Anyway nothing new, EA missed up.
I made sure to ONLY select my preferred console (PS5) during that signup process. My EA account clearly shows the PS5 as my only preferred platform. I still received a beta code for the wrong console. Unfortunately this issue is not being caused by an error on our end, it is an error in EA's system and that error should be resolved so we can access the beta and provide feedback to the version we intended to buy.
