EA Fc gameplay issues

Last 2 matches opponents had a player sent off but I still lost because everytime I tried to shoulder challenge nothing happened apart from opponent running through my player or the ball bouncing awkwardly directly back onto the path of opponents player switch was slow and my team.was playing like.they had a player sent off this.game is ridiculous what kind of gameplay is this my players movements was that slow turning direction was just so slow opponent can sprint and catch me from 10 yards away my players was constantly tackled from behind despite my player having high strength and my holding down the sheild button this game makes no sense I don't get it how are you expecting me to play the game when I try to pass to my teammates and the ball goes to opponents players passing is going in the wrong direction I made a complaint earlier nothing at all has been resolved