Solved
Fc25 closed beta wont bring up a download.
I have redeemed the code for my xbox but nothing has downloaded and I can't find a option to start it so was after some help please.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @ready89
You need to check your game library. Hit the Guide button on your controller. Then to go Manage games and apps > See all > Full library > Owned. You should then see it.
I'll try that now Thank-you
I have a beta for PC and the code given already shows redeemed
Is there away of getting a new code but for ps5 as i dont know why it was given on pc as i dont use it and my primary console is PS5
If not can you issue a new code or add it to my library
- EA_Aljo
We're not able to grant codes for a different platform, unfortunately. You'll only be able to play on PC.
Can you look at my post it explains what i mean in alot of detail I just mean because the code didnt work on PC is there not a way when sending a new code to me to switch it to the ps5 version? Im not asking to switch a code im askindg when i get a new code to replace the one thats faulty
I did as you suggested - full library - then owned - still not visible. I entered the code - it verified the code - then took me to my home page - no download.
When I try to re-enter the code - says it has been redeemed.
Any suggestions after checking full library/owned?
- EA_Aljo
Check to see which Xbox the code was made for. It's possible you received an Xbox One code when you're on Xbox Series S/X and vice versa.
I guess it is possible - here is the content of my email minus the actual code - I am using an Xbox OneX
Please find your code below, this code is specific to your account, and cannot be shared.DOWNLOAD ON XBOX
- Go to Games under Store.
- Select Use a Code. Or say with Kinect, "Xbox, use code."
- Sign in if prompted.
- Select or enter the 25-character code and get ready to play.
YOUR CODE IS:
The game is called LoremIpsum25_X1
Have LoremIpsum25_XSX - trying that. THANK YOU (hopefully)
