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Hey all, can you try the following:
- Open Apps
- Expand all Apps
- Find the game launcher
- Check if a default launcher is selected
- If not tick the box for Google/Pixel and save
Try the app again and let us know what happens.
Darko
I've gone to Settings > Apps > show all Apps but I can't see anything referring to game launcher.
I've opened the Companion app in there if that's what you mean but again nothing referring to the default launcher listed.
To add, I can see Home app (Pixel Launcher) listed under Default apps, there is no other option listed to select so it is set to Pixel launcher there.
- EA_Darko9 months ago
Community Manager
No harm reaching out to your phone support for assistance @NoizUK.
They may have some ideas to help.
Darko- 9 months ago
@EA_Darko Pixel launcher is set, I don't see how Google could provide anything on this.
This issue is only present to the Companion app, no other app displays like this.
The issue started after the update previous to this morning, as @Historik says, it's been like this for roughly 2 weeks now.
I have attached a screenshot also, you can see the black space at the bottom from where the app has shifted up.
- 9 months ago
It's not us; it's EA. Just forward the problem to your development team and let them fix this pathetic bug instead of giving this kind of useless advice.
- 8 months ago
Same issue, tried all the troubleshooting nothing works. Please forward to the mobile devs.
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