Forum Discussion
EA_Lanna
Community Manager
11 months agoHi Pharmazoon,
Sorry to hear the EA Help site's acting up for you. It might just need some troubleshooting. Could you try the following steps please:
- If you are on mobile, switch to PC to submit the ticket or vice versa
- Clear the browsers cache and cookies, fully close all browser windows, and then try again
- Test it off of a different search engine (so if you're on Google Chrome, try Firefox to see if you can submit a ticket that way)
- It's no harm trying a clean boot to see if you see the same issue after either: https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/
- EA_Lanna
Pharmazoon
11 months agoRising Newcomer
Okay i managed to find a way myself, but how long will it take to compensate me and give me the rewards i should get and spent 20 dollars on? In FC 25 there are things that are time limited and i better get my rewards before time runs out of certain things like evolutions.