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We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
- 8 months ago
I have already done it, but as usual, I will only receive automatic messages and no one will help. It's a shame to wait so long and not get any real support in such an important week for the game.
- 8 months ago@EA_Barry I have already done it, but as usual, I will only receive automatic messages and no one will help. It's a shame to wait so long and not get any real support in such an important week for the game.
- EA_Barry8 months ago
Community Manager
Unfortunately, our Advisors cannot help with a ban so contacting support in the usual manner is not the way to go.
If your ban appeal was denied and you do not have new or additional info regarding your case, appealing again may not get you unbanned.
You can dispute any action again by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/Thanks.
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