I was banned indefinitely because someone added me and insulted me and I did not

@efesinho77 

Unfortunately, our Advisors cannot help with a ban so contacting support in the usual manner is not the way to go.

If your ban appeal was denied and you do not have new or additional info regarding your case, appealing again may not get you unbanned.

You can dispute any action again by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.