Icon/Hero Pack Compensation Missing
I opened the supposed 'Icon pack' last week, just like many others did. The description clearly state Icon both times but whilst others in the community have received icon packs as compensation, I ha...
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@Momo_Da_Fierce Also did not get it, yet. contacted EA help, but nothing could be done on that matter. I hope it will be resolved.
I had a conversation with EA help today, seemed rather productive so I'm hopeful. The chat assistant said he has escalated the situation to the people who can help. I think most important thing is to make sure EA is aware of the issue, since the help chat can't provide solutions for this issue.
I contacted their help via email, they told me my issue is fixed with the advice I consult the forums. Obviously, it has not been fixed.
For some reason, I can't get in a chat.
I also contacted ea via mail and I should be fixed says ea. But as expexted they did not fix it.
Done this every 2 day. Always get the same skript back.
