Market banned for coin distribution
I logged onto FC 25 this morning and was welcomed with a message that I had been 'Market Banned' for coin distribution.
Let me make this very very clear however - I HAVE NEVER BOUGHT/SOLD/TRANSFERED COINS IN MY LIFE.
Recently, I have bought more players than usual due to the Maicon cup and finding extinct players to fit into my team. When I then finished most of my games I sold a bunch of them for max price as they were extinct.
Due to this, I submitted a dispute to get the ban lifted but now have received a follow up email to say it was declined as a 'full investigation' showed that I distributed coins. I would love to know what they 'Investigated' but I know how incompetent this company is.
This has now ruined the game for me for the whole year. This company is an absolute JOKE.
[CM - Edited title for clarity]
Hey folks,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look.
We're unable to make any changes or discuss details of your account here on the forums, but our ToS team can check back into this through an appeal. We cannot direct them to make any additional changes; if they feel an action was warranted and decline to remove a penalty, that is their call.
You're welcome to submit another appeal to have a different member of the Terms of Service team review the situation again, but this is not something we can assist with or speak to ToS on your behalf about - you'll need to create any appeals directly with the link above.