Forum Discussion

safouh97's avatar
11 months ago

Missing FC 25 points

Hi, 

I just purchased fc25 points from the PS store but have not received it yet. 
what shall I do?

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hi @safouh97 

     

    Unfortunately, we cannot assist with missing items or rewards here in the Answers HQ community, Typically it can take up to 24 hours for your content to appear. 

     

     If you are still missing your items try restarting your game and device to check if you notice any updates.

     

    If not you will want to contact our support with your Purchase Information to take a further look.  

      

    1. Go to the EA Help homepage.
    2. Select EA Sports FC 25
    3. Select the "See all help topics"
    4. Select the option I'm looking for something I bought
    5. You should be able to choose from Chat or Email (options can vary

    Cheers!

     

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