Forum Discussion

12 months ago

Not able to buy FC 25 || App crashes everytime

I have been trying to place an order for FC 25 through EA App but the app constantly crashes. This has been going on fr 3 days. Since I have fc24 i need to redeem the 10% discount. Hence could not bu...

EA_Barry

Community Manager

12 months ago

@8destro8

Reboot your PC and router and retry
Clear the EA app cache and retry: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Check that automatic updates are enabled in the EA app settings

Somewhat of a last resort is to uninstall the app and then reinstall from a fresh download: https://www.ea.com/ea-app

If required, click the following link for help contacting an Advisor:

https://help.ea.com/help/faq/using-ea-help/

Thanks.