Forum Discussion

Community Manager

5 months ago

Solved

[Completed] MAINTENANCE

Hi folks,

I just wanted to inform you that we are performing some maintenance works today from 09:00 to 11:30 UTC.

During this time, you may be disconnected or unable to access online services.

Titles impacted: EA SPORTS FC 25, EA SPORTS FC 24 and FIFA 23 on all platforms.

We will let you know in this thread if there are any updates.

Update:
The maintenance has now been successfully completed.

EA_Vendcera
5 months ago
Hey folks,

the maintenance has been successfully completed now.

Please restart the game completely. If you are still having issues launching or connecting to the game, it would be helpful to gather some more information such as on what platform you are playing on and if there is a specific error message.

27 Replies

D0bb13
Seasoned Newcomer
5 months ago
Thanks for letting me know, I thought it was an issue at my end
0606235163080
Rising Newcomer
5 months ago
But it still says "unable to retrieve your kick off names data. please try again".
X_G0ku_X
New Traveler
5 months ago
the problem is still active
rernaja_
Seasoned Newcomer
5 months ago
The game still not luanch.
X_G0ku_X
New Traveler
5 months ago
EA_Vendcera
EstMagiczz
Seasoned Newcomer
5 months ago
its **bleep**ing 12.08 utc now, u promised to 11.30 utc. I wanted to play with my brother, but then no i guess
aozor23
Seasoned Rookie
5 months ago
Still cannot launch the game? what is going on?
EA_Vendcera
Community Manager
5 months ago
Hey folks,

the maintenance has been successfully completed now.

Please restart the game completely. If you are still having issues launching or connecting to the game, it would be helpful to gather some more information such as on what platform you are playing on and if there is a specific error message.
X_G0ku_X
New Traveler
5 months ago
Use EA APP with EA PLAY PRO ! The game can't launch ! No specific error just loading
aozor23
Seasoned Rookie
5 months ago
Why has this been marked as solved? Nothing has changed?