Forum Discussion

Community Manager

Re: game bought on wrong ps5 account

You unfortunately cannot transfer console entitlements from one EA account to another even if you contact EA live support.

You could try to reach out to Playstation Support but since it's not a standard edition, I don't think they can do it on their side but we never know.

2 Replies

Karigeimfari
8 months ago
so I will either have to give up the rewards or start playing on the user that i bought the game on then?
ElbruzOne
Hero+
8 months ago
@Karigeimfari you should be able to ask for a refund from Sony and then you could place an order on correct account.

Here's how to refund a purchase in PlayStation Store: https://www.playstation.com/en-us/support/store/ps-store-refund-request/