Screen turns colors when entering fifa after loading the settings files

I've been having this problem since yesterday, I've reported the problem since yesterday too and so far nothing
And this is stupid as it happened because I had only left the game suspended and when starting the computer the program had already closed and when opening it is always appearing this bug, I already noticed, I even unplugged and reinstalled but maybe that's what I'm going to do.
I ask if anyone knows how to solve it to help me!

If they take too long to solve it, I will want a refund of the game