Forum Discussion
Hi there. Are you disconnecting in the middle of matches? Also, what device are you on and is a wired or wireless connection being used?
- TheRealQuante12 days agoRising Novice
I’m wired playing on my console using remote play, tested every other online games and they work fine but EAFC25 PS5 and PS4 versions are kicking users from the servers place address this
- EA_Aljo12 days ago
Community Manager
I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
- cptlonestar11 days agoNew Novice
This is happening to everyone on consoles Xbox and PlayStation myself included (Xbox series x). I’m losing daily games and other objectives while we speak. It’s ridiculous to not admit that yes, EA is aware of the issue affecting users, and we’re working on it. If anyone at EA were to look at Reddit, discord, or their own forums this would be pretty obvious..
- EA_Aljo11 days ago
Community Manager
We're not aware of any issues with the servers currently so let's go through some troubleshooting.
I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
- 6abd11 days agoRising Newcomer
I did the same thing and the report is 95. I have tried troubleshooting through almost every method. I changed DNS, I uninstalled, I tried to uninstall and reinstall Anticheat, I messed with the temp files, I deleted background processes, I switched accounts, everything. I get the same error as the other person every time I try to connect to the game. I don't know what to do anymore. I'm connected to Ethernet btw, and I had tried switching to Wi-Fi and even a VPN but to no avail.
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