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2llu's avatar
12 months ago
Solved

Will my FC 24 ban carry over to FC 25?

So I have been banned on FC 24 and I was wondering if the ban carries over to the next title FC 25, I haven’t preordered it yet and just want to make sure before I do.

i would like to keep my founder status and on the website it states that EA can delete my club/ban account from CURRENT FC game/ban account from ALL FC games.

i want to know which of these is applied to my account

  • Hello, @2llu 

    It depends on the type of ban you received. We're not able to tell you this so it would be best to open a case with an advisor. They can let you know why kind of ban you have and if it applies to only FC 24 or if it extends to other FC/FIFA games. Cases can be opened here.

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hello, @2llu 

    It depends on the type of ban you received. We're not able to tell you this so it would be best to open a case with an advisor. They can let you know why kind of ban you have and if it applies to only FC 24 or if it extends to other FC/FIFA games. Cases can be opened here.

  • Hello everyone,

    So I got Web Market banned in December last year, I didn't get any emails back then, and there weren't any details on the "My Ban History" page on why I got banned, It said only "Sanctioned". So I made an Apeal and of course no one responded. I stopped playing the game in February (got borred of the game) and in July the case was closed by someone, but no explanation was given.

    Does anyone know If the Banned will carry on to EA FC 25?

    Thank you

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi there, @cristi_2303 

    You can open another case here to ask an advisor about your ban. Don't dispute the ban since that will just go to ToS. You'll want to chat with an advisor to have them look for a response to the dispute you previously submitted. 

    As far as the ban carrying over goes, normally, a Transfer Market ban only applies to the game you received it on. An advisor can let you know. Cases can be opened here.

  • Hey @EA_Aljo , what if I opened a case to get to know the reason I was banned in the first place but the answer is in essence: all investigations were done and we won’t lift the sanctions. The topic is closed so this is our last response regarding this.

    I didn’t wanted them to un-ban me but I wanted to know the reason why I was banned and this was the response I got?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @Crstnhk 

    You should have received an email with the reason for the ban. An advisor can tell you this as well. You need to open a case with a topic other than saying you want to dispute a ban. That goes right to ToS where they perform an investigation. They will not go into further detail.

  • Thanks for your reply! But I literally did that. It’s just that answer I got. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @Crstnhk 

    You need to choose a topic that does not have anything to do with bans. That will go to Terms of Service. You need to actually speak with an advisor for them to tell you what the email said. 

  • what if they banned me from even filing a case? i got a eafc ban 1 on November 2023, will i still be banned for eafc25? they dont let me open a case 

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