Forum Discussion

diogvieir's avatar
diogvieir
Seasoned Newcomer
2 months ago

Re: xCloud Login Unavailable when trying to login to Web/Companion App

I'm 2 days trying to login webapp and I keep receiving the same error message:

"Login Unavailable

We're currently having trouble with login services..."

I followed some videos and tried to logout from the game and try again, it didn't worked. 
I don't know what else to do it sounds so ridiculous not being able to login in a simple website.

11 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Did you get this sorted or is it still an issue?

    Darko

  • 623db51227113600's avatar
    623db51227113600
    Seasoned Newcomer
    2 months ago

    I'm having the same problem, and i still can't log in. I've tried the web app and the mobile app, and this error keeps appearing.
    It's probably important to point out that i use Gamepass e Xcloud to play.

  • Maguire23's avatar
    Maguire23
    Seasoned Novice
    2 months ago

    Same for me, also playing on Xbox Cloud. Trying to access the web app but getting the exact same message as you. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey all, are you only able to access the game through Xbox cloud gaming?

    It may be an issue related to this so if possible to try on a console or PC would be great.

    Darko

  • 3aDrotss's avatar
    3aDrotss
    New Novice
    2 months ago

    I'm experiencing the same issue (for a week) while playing on xCloud, but I haven't had this problem in FC24

  • PrkrLewis's avatar
    PrkrLewis
    Newcomer
    2 months ago

    This is still an issue for me.  I got bounced around to four separate people on EA Chat and they had no resolution for me either. EA_Darko​ 

  • Maguire23's avatar
    Maguire23
    Seasoned Novice
    2 months ago

    Seems to only be an issue for Xbox Cloud Gamers. No resolution as of yet!

  • diogvieir's avatar
    diogvieir
    Seasoned Newcomer
    2 months ago

    I still have the problem, I'm trying to get help with the support team (case nº 214355045) but no solution still.
    Kinda sad with that.

  • Maguire23's avatar
    Maguire23
    Seasoned Novice
    2 months ago

    EA_Vendcera​EA_Darko​ any update on the web app login issue? It’s been two weeks now since Xbox Game Cloud users were given access to the game and we haven’t been able to access the web app.

    There was no issue accessing the web app last year when FC24 was released through the same channel.

  • xoFIDEL's avatar
    xoFIDEL
    Rising Newcomer
    2 months ago

    Hello I have been playing for a week now everyday and still don’t have the transfer market on companion just wondering do ea give it out anymore?

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,493 PostsLatest Activity: 2 minutes ago