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vkurok98's avatar
vkurok98
9 months ago

Access violation - code c0000005

Hello, I have a problem that I can't solve for two weeks, please help me
My game crashes as soon as I start a match
This is what is written in the Dump file

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 42

Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\VKuro\AppData\Local\EA SPORTS FC 25\CrashDumps\CrashDump_2024.11.19_16.41.08.806.mdmp]
Comment: 'Frostbite MiniDump. Address: 1466cb66c (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 26100 MP (6 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 26100.1.amd64fre.ge_release.240331-1435
Debug session time: Tue Nov 19 16:41:09.000 2024 (UTC + 2:00)
System Uptime: 1 days 23:59:22.908
Process Uptime: 0 days 0:00:53.000
................................................................
................................................................
..................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr(41b0.2838): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -vntdll!NtGetContextThread+0x14:
00007ff8`1b9815b4 c3              ret
0:027> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 421

    Key  : Analysis.Elapsed.mSec
    Value: 570

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 453

    Key  : Analysis.Init.Elapsed.mSec
    Value: 10275

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 675

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Failure.Bucket
    Value: INVALID_POINTER_READ_c0000005_FC25.exe!Unknown

    Key  : Failure.Hash
    Value: {1ecad7fa-2cd9-e7d0-2e16-d95e00413cc8}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 172762

    Key  : Timeline.Process.Start.DeltaSec
    Value: 53

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.Process.Version
    Value: 1.0.0.0


FILE_IN_CAB:  CrashDump_2024.11.19_16.41.08.806.mdmp

COMMENT:  Frostbite MiniDump. Address: 1466cb66c (In Windbg type: .ecxr)
[EOF]

CONTEXT:  (.ecxr)rax=00000000ffffffff rbx=00000000e46bb430 rcx=00000000e46ef450
rdx=0000000000000000 rsi=0000000000000000 rdi=00000000e46bb430
rip=00000001466cb66c rsp=0000000107a8ec28 rbp=00000000ffffffff
 r8=0000000000000008  r9=00007fffffad1b3a r10=00007fffffac0000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=00000000e46b4c10
iopl=0         nv up ei ng nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x9b4b4c:
00000001`466cb66c 8b8c81f4120000  mov     ecx,dword ptr [rcx+rax*4+12F4h] ds:00000004`e46f0740=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001466cb66c (FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x00000000009b4b4c)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000004e46f0740
Attempt to read from address 00000004e46f0740

PROCESS_NAME:  FC25.exe

READ_ADDRESS:  00000004e46f0740 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000004e46f0740

STACK_TEXT:  
00000001`07a8ec28 00000001`464a0e46     : 00000000`e46bb430 00000000`00000000 00000000`00000000 1a10fdd0`00000000 : FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x9b4b4c
00000001`07a8ec30 00000001`464de25e     : 00000000`e46bc3c0 00000000`e46bc620 00000000`00000001 00000000`0000003e : FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x78a326
00000001`07a8ecc0 00000001`464de5ae     : 00000000`f0301e86 00000000`00000000 00000000`e46bc660 00000001`4117adfb : FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x7c773e
00000001`07a8f440 00000001`464dbe9c     : 00000000`39211c70 00000000`39211c70 00000000`39211c68 00000000`e46b4c10 : FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x7c7a8e
00000001`07a8f500 00000001`44a30fc5     : 00013dc7`00000000 00000000`3530e770 00000000`35082310 00000000`e46b6c30 : FC25!ANTICHEAT_VIRTUALIZE_CODEMARKER+0x7c537c
00000001`07a8f540 00000001`44a30cff     : 00000000`e29fbf50 00000000`e29fc000 00000000`39211c68 00000000`39211c70 : FC25!GetDenuvoTimeTicketRequest+0xe7efc5
00000001`07a8f5b0 00000001`44a30fc5     : 00000000`35112088 00000000`39211c70 00000000`39211c68 00000000`36312dc0 : FC25!GetDenuvoTimeTicketRequest+0xe7ecff
00000001`07a8f600 00000001`44a30cff     : 00000000`366707e0 00000000`36670890 00000000`39211c68 00000000`39211c70 : FC25!GetDenuvoTimeTicketRequest+0xe7efc5
00000001`07a8f670 00000001`44a310a5     : 00000000`36585080 00000000`39211c70 00000000`39211c68 00000000`3631dbf0 : FC25!GetDenuvoTimeTicketRequest+0xe7ecff
00000001`07a8f6c0 00000001`44a30cff     : 00000000`3899c8a0 00000000`3899c950 00000000`39211c68 00000000`39211c70 : FC25!GetDenuvoTimeTicketRequest+0xe7f0a5
00000001`07a8f730 00000001`44a2f46f     : 00000000`3899c9b8 00000000`45e96700 00000000`3899c8a0 00000000`39211c40 : FC25!GetDenuvoTimeTicketRequest+0xe7ecff
00000001`07a8f780 00000001`4205c525     : 00000000`3899c8a0 00000000`00000000 00000000`38722e28 00000000`38722f80 : FC25!GetDenuvoTimeTicketRequest+0xe7d46f
00000001`07a8f7d0 00000001`4296a94f     : 00000192`3fcca4e2 00000000`38722e20 00000000`38722f80 00000000`00000000 : FC25!SoftMaxNormalize+0x172f6c5
00000001`07a8f800 00000001`49cd9a5f     : 00000000`00000000 00000000`6a249100 00000000`6a2490a0 00000000`460827c0 : FC25!SoftMaxNormalize+0x203daef
00000001`07a8f890 00000001`42335486     : 00000000`6d0f5078 00000000`4602ad80 3f7a6e66`eeeeeeef 00000000`00000000 : FC25!ffxFsr2ResourceIsNull+0x310dd6f
00000001`07a8f8d0 00000001`49cd99f5     : 00000000`4602ad80 00000000`00000718 00000000`00000000 00000000`00000000 : FC25!SoftMaxNormalize+0x1a08626
00000001`07a8f960 00000001`42f8b1db     : 00000000`45f29b80 00000000`4602a180 00000000`00000000 00000001`07487380 : FC25!ffxFsr2ResourceIsNull+0x310dd05
00000001`07a8f9b0 00000001`42f91a8b     : 00000000`00001558 00000001`08b7e080 00000000`00000000 00000001`4a5774c8 : FC25!SoftMaxNormalize+0x265e37b
00000001`07a8fab0 00000001`42f8ecbd     : 00000000`00000000 00000001`07a8fd50 00000000`ffffffff 00013dc7`0f03547f : FC25!SoftMaxNormalize+0x2664c2b
00000001`07a8fb10 00000001`42f91972     : 00000001`07a8fd50 00000001`07a8fd50 00000000`ffffffff 00000000`00000000 : FC25!SoftMaxNormalize+0x2661e5d
00000001`07a8fc40 00000001`42f91c73     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : FC25!SoftMaxNormalize+0x2664b12
00000001`07a8fca0 00000001`42f91614     : 00000000`00000003 00000000`00000720 00000000`00000000 00000000`4559af58 : FC25!SoftMaxNormalize+0x2664e13
00000001`07a8fdd0 00000001`41f782b5     : 00000000`00000003 00000000`00000000 00000000`00000000 00000000`00000000 : FC25!SoftMaxNormalize+0x26647b4
00000001`07a8fe40 00000001`41f78159     : 00000000`365f0500 00000000`365f04c0 00000001`42f91401 00000000`00000000 : FC25!SoftMaxNormalize+0x164b455
00000001`07a8fe90 00000001`41475e76     : 00000001`4cc83d00 00000001`4c7d2020 00000000`00001494 00000000`00000003 : FC25!SoftMaxNormalize+0x164b2f9
00000001`07a8fed0 00000001`4194aa22     : 00000001`4c7d2020 00000000`00000003 00000001`42f914a0 00000000`00000000 : FC25!SoftMaxNormalize+0xb49016
00000001`07a8ff00 00007ff8`18ec4ea0     : 00000001`01378bf0 00000001`01378bf0 00000000`00000000 00000000`00000000 : FC25!SoftMaxNormalize+0x101dbc2
00000001`07a8ff30 00007ff8`1ad8dbe7     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x30
00000001`07a8ff60 00007ff8`1b8ffbec     : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000001`07a8ff90 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c


SYMBOL_NAME:  FC25+9b4b4c

MODULE_NAME: FC25

IMAGE_NAME:  FC25.exe

STACK_COMMAND:  ~27s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_FC25.exe!Unknown

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.0.0

FAILURE_ID_HASH:  {1ecad7fa-2cd9-e7d0-2e16-d95e00413cc8}

Followup:     MachineOwner
---------

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