I met the minimum requirements for fc 25 but my pc keeps turning off while playing this game and is only this game, i also played elden ring, the new dbz sparking, and many more games but only fc 25 shuts down my pc.My components: ryzen 5 5600x, ex 6600, 32 gb ram corrsair vengeance 3600, 550w psuMy temps are ok, my cpu only shuts itself down at 95C and my temps while playing fc 25 are not over 80I just reinstalled my windows, nothing helped

Same thing is happening to me, I have played FC on my PC for years. It is not a hardware issue & definitely software. It has only started happening to me in the past week. Only way for me to get round it is to cap my fps on 60 and even then, it sometimes completely shuts off my pc. The game has updated & made the game completely unstable, and other people are having the same issue as of recently as well. Stop telling people it could be there power supply when its the awful game. I have a temp monitor; my GPU & CPU never go above 70 when playing FC 25 so therefore I know my power supply is not drawing anywhere near the power it would take for my PC to just shut off. I play much more demanding games than FC & I have never has this problem in my 5 years of playing on PC. Fix your game.

Ok I went nuclear since it started to get worst and was happening in all games just a few moments after starting.format everything, new install of windows 11 with only bitdefender, nvidia drivers and ea fc 25.been running for 1 hour without issues. Will do the test for 1 day and then install all windows updates (less the ones related to nvidia or stuff not required)

I have -Motherboard - Gigabyte Aorus X670E Master.Ram - 128GB Dominator 5600MHzCPU - Ryzen 7 7800X3DGPU - 3080 MSI Suprim XPSU - 850W Corsair

tengo el mismo problema pense que era yo, pero era imposible. mi pc es totalmente nueva y con componentes de gama media alta estuve jugando mas de 50 horas al ea25 y no paso nada. actualizaron y mi pc no aguanta mas de 1 hora jugando. ni bajando la resolucion a bajo y que mi grafica se caliente menos puedo seguir jugandocomo siempre ea hace de las suyasProcesador AMD Ryzen 5 9600X 6-Core Processor Grafica RTX 3050 8gbMemoria ram 32 ddr5 a 5000

I think I have the solution, the same thing happened to me after the last update, the game closed by itself or ended in a BSOD. What I did were the following things, but I don't know which one was effective and I don't want to risk changing anything since yesterday I have been able to play again for hours without any crashes.1) I uninstalled the game, uninstalled EaAntiCheat using the installer from the website, and reinstalled again.2) I went to the EA App on my pc, and gave it admin permission (right click, properties, give admin permission), and the same with the .exe of the game, I use steam so I opened the local files.3) Every time I open the game, EA asks me if I give administrator permissions to run it.4) I'm playing in windowed mode without borders.I had already reinstalled previously, so the effective ones I would think are the last two steps, if you want to try, I will be commenting if I get a bug again.Translated with DeepL.com (free version)

My pc keeps shutting down while playing fc 25

42 Replies

EA_Barry
Community Manager
4 months ago
@TaviiTaviiQ

Download and install all available Windows Updates

Make sure your display is connected to your GPU and not the motherboard video output

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Check your machine meets the below requirements:

Minimum
OS - Windows 10 - 64-Bit (Latest Update).
Processor(AMD) - AMD Ryzen 5 1600
Processor(Intel) - Intel Core i5 6600k
Memory - 8GB
Graphics Card(AMD) - RX 570
Graphics Card(Nvidia) - GTX 1050 Ti
Direct X - 12
Online Connection Requirements - 512kbps
Hard Drive Space - 100 GB

Thanks.
TaviiTaviiQ
4 months ago
@EA_Barry Not very helpful, its just copy paste, the basic response
MajorUsopppp
22 days ago
same problem here, no idea what happened. this game makes my pc shut down suddenly
EA_Barry
Community Manager
21 days ago
@TaviiTaviiQ

If you post your Dxdiag report here, we may be able to point you in the right direction, thanks.

How to DxDiag - https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/how-to-generate-a-directx-diagnostic-dxdiag-a000084966#:~:text=DxDiag%20(DirectX%20Diagnostic)%20is%20a,to%20help%20fix%20technical%20issues.

@MajorUsopppp

Check that your PC power supply has enough wattage for your system, particularly if you have upgraded the GPU without also upgrading your power supply.

Your GPU manufacturers website will have the PSU requirements for your card.

Thanks.
dylano000
Seasoned Rookie
20 days ago
same problem happened after the latest title upgrade
AMH0
19 days ago
Same thing is happening to me, I have played FC on my PC for years. It is not a hardware issue & definitely software. It has only started happening to me in the past week. Only way for me to get round it is to cap my fps on 60 and even then, it sometimes completely shuts off my pc. The game has updated & made the game completely unstable, and other people are having the same issue as of recently as well. Stop telling people it could be there power supply when its the awful game.

I have a temp monitor; my GPU & CPU never go above 70 when playing FC 25 so therefore I know my power supply is not drawing anywhere near the power it would take for my PC to just shut off. I play much more demanding games than FC & I have never has this problem in my 5 years of playing on PC.

Fix your game.
dylano000
Seasoned Rookie
19 days ago
same problem here. pc completely shuts off and i manually need to turn it on again. never had this issue, but it happend after the last update they did. I thought maybe it was my pc nut im doubting and think its ea itself
AMH0
19 days ago
@dylano000 Its too much of a coincidence it happening to both of us as of right now when its never happened before, it’s EA for sure. They have never optimized this game for PC properly and it shows, I have never played a game that makes my PC completely shut off. Its ridiculous.
JMHenriques
19 days ago
Same here, started today...
@EA_Barry please do not even try to confirm system requirements!
This is just one more of many issues that always occur when the brilliant minds in EA launch a new patch broken something new...
I already know I will have this issue for a few weeks or months until someone start to see that the money is poring a little less and starts to dig into it...
JMHenriques
19 days ago
@EA_Barry No... its clearly not that! Nothing was changed, all games work well, except of course EA FC 25...