Forum Discussion

batmanauara's avatar
batmanauara
Seasoned Novice
8 days ago
Solved

Can’t Access Rivals in EA FC 25 – Game Pass Ultimate Active, But Still Locked

Hi, I’ve been playing EA SPORTS FC 25 on my Xbox Series S using my own account. My console is set as the home Xbox for a friend’s account that has Game Pass Ultimate active. All Game Pass games (inc...
  • batmanauara's avatar
    batmanauara
    3 days ago

    I was able to solve the issue by contacting Microsoft Support via live chat.

    They required access to both accounts’ emails and performed a quick verification process. After that, they asked me to remove the account that i was playing (without the gamepass) from my Xbox (I also restarted the console, even though it wasn’t required), and it worked for me.

    Hope this helps anyone facing the same issue!

batmanauara's avatar
batmanauara
Seasoned Novice
3 days ago

I was able to solve the issue by contacting Microsoft Support via live chat.

They required access to both accounts’ emails and performed a quick verification process. After that, they asked me to remove the account that i was playing (without the gamepass) from my Xbox (I also restarted the console, even though it wasn’t required), and it worked for me.

Hope this helps anyone facing the same issue!

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,258 PostsLatest Activity: 15 minutes ago